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The Quality Playbook
& Workbook Set

By John Byrnes, MD

 ON SALE: $38.00
Regular Price: $42.00 


A Resource for Board Members

Navigating The Boardroom
40 Maxims – Things You Must Know and Do to Be a Great Director 

by Dennis D. Pointer, PhD


Paperback - ON SALE $15.96

Patient Experience
#1 Selling Healthcare Book of all Time

Over 500,000 copies sold, in 5 languages!

Fred Lee


If Disney Ran Your Hospital
9 1/2 Things You Would Do Differently

Fred M. Lee

Hardcover $35.00 | Paperback $25.00

Released in China, September 2017  


Visit www.PatientLoyalty.com for Fred's Memorials or click to learn more about the book.

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Current Top Sellers


If Disney Ran 
Your Hospital

by Fred Lee

Why Hospitals 
Should Fly
by John J. Nance, JD 

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The Quality Playbook

by John Byrnes, MD

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the Boardroom
by Dennis D. Pointer, PhD