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Winning Strategies
Building a Sustainable Leadership Pipeline through 
Talent Management & Succession Planning

by Kevin S. Groves, PhD

Paperback - $28.00

The Quality Playbook Set
A Step-by-step Guide for Healthcare Leadership

by John Byrnes, MD

Paperback Set - $42.00 ON SALE $38.00


Patient Experience

#1 Selling Healthcare Book of all Time

Over 500,000 copies sold, in 5 languages!

Fred Lee


If Disney Ran Your Hospital
9 1/2 Things You Would Do Differently

Fred M. Lee

Hardcover $35.00 | Paperback $25.00

Published in China, September 2017  


Visit www.PatientLoyalty.com for Fred's Memorials or click to learn more about the book.

Check Out Our Other Specials & Discount Pricing 


Book of the Year
Award Winners


Best Care, 
Best Future
by David M. Lawrence, MD


Designed To Adapt
by John Kenagy, MD


Why Hospitals 
Should Fly

by John J. Nance, JD


If Disney Ran 
Your Hospital

by Fred Lee