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Improving your HCAHPS Scores
  with Patient Experience & Patient Satisfaction

If Disney Ran Your Hospital 

9 1/2 Things You Would Do Differently

by Fred Lee

Hardcover $35.00 | Paperback $25.00

Heroes Need Not Apply

How to Build a Patient-Accountable Culture 
without Putting More on Your Plate

by Brian Wong, MD

Hardcover $35.00 | Paperback $25.00

Patient Safety & Quality Improvement

Why Hospitals Should Fly

The Ultimate Flight Plan
to Patient Safety
and Quality Care

by John Nance, JD

Hardcover $35.00
Paperback $28.00

Charting the Course

Launching Patient-Centric

by John Nance, JD &

Kathleen Bartholomew, RN, MN 

Hardcover $35.00
Paperback $28.00

 The Quality Playbook
& Workbook Set

A Step-by-Step Guide
for Healthcare Leaders

by John Byrnes, MD

Paperback: Now $38.00


Check Out Our Other Specials & Discount Pricing 


Book of the Year
Award Winners

If Disney Ran
Your Hospital

by Fred Lee


Why Hospitals
Should Fly

by John J. Nance, JD


Designed To Adapt
by John Kenagy, MD 


Best Care,
Best Future
by David M. Lawrence, MD