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Patient Experience

Board & Governance Education


Courage to Be First
Now $18.75 
by Mark Scott & Leland Kaiser, PhD

Navigating the Boardroom
40 Maxims – Things You Must Know
and Do to Be a Great Director
Now $15.96
by Dennis D. Pointer, PhD


Prescription for Excellence

by Joseph Michelli, PhD

Hardcover - Now: $14.95
Paperback - Now: $9.95

                  No Minimum Quantity                 


by Charles S. Lauer

Hardcover - Now: $24.75
Paperback - Now: $16.50

                    No Minimum Quantity                      

Decency, Reach for the Stars, 
and Soar with the Eagles

by Charles S. Lauer

Paperback 3-Book Set - Now: $19.95

No Minimum Quantity


50% Off Fred Lee DVD Lecture Series
A savings of $497.50


If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently  
Fred Lee's Two Day Lecture Series on DVD

Over 8 hours, with Fred Lee himself, leading the lecture

Format: 3-DVD set of the two-day lecture based on Fred Lee’s book.

These are excellent for in-service and training of front-line employees.
All the chapters of the book are covered with the exception of Chapter 8.

DVD Regular Price: $995.00 Now: $497.50