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Start your Year with
A Great Resource for Board Members
Navigating The Boardroom40 Maxims – Things You Must Know and Do to Be a Great Director
by Dennis D. Pointer, PhD
Paperback - $19.95
~Quantity Discounts Start at 11 Books~
Patient Experience#1 Selling Healthcare Book of all Time
Over 500,000 copies sold, in 5 languages!Released in China, September 2017
If Disney Ran Your Hospital9 1/2 Things You Would Do Differently
Fred M. Lee
Hardcover $35.00 | Paperback $25.00
DVD - 8 Hour Lecture Series
50% off NOW $497.50
Over 8 hours, with Fred Lee himself, leading the lecture
These are excellent for in-service and training of front-line employees. All the chapters of the book are covered with the exception of Chapter 8.
Format: 3-DVD set of the two-day lecture based on Fred Lee’s book.
Visitwww.PatientLoyalty.com for Fred's Memorials or click to learn moreabout the book.
Check Out Our Other Specials & Discount Pricing
If Disney Ran Your Hospitalby Fred Lee
Why Hospitals Should Flyby John J. Nance, JD
The Quality Playbook Setby John Byrnes, MD
Navigating the Boardroomby Dennis D. Pointer, PhD
All prices are in USD
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