DVD - 8 Hour Lecture Series 

50% off NOW $497.50

Over 8 hours--with Fred Lee--leading the lecture before a live audience.

These are excellent for in-service and training of all employees. All the chapters of the book are covered with the exception of Chapter 8.

3-DVD set of the two-day lecture based on Fred Lee’s book. PowerPoint Supplemental material is included.

Patient Experience
#1 Selling Healthcare Book of all Time

If Disney Ran Your Hospital
9 1/2 Things You Would Do Differently

Fred M. Lee

Hardcover $35.00 | Paperback $25.00

Visit www.PatientLoyalty.com for Fred's Memorials or click to learn more about the book.

Start your Year with
A Great Resource for Board Members

Navigating The Boardroom
40 Maxims – Things You Must Know and Do to Be a Great Director 

by Dennis D. Pointer, PhD

 Faux Leather Cover - $19.95

~Quantity Discounts Start at 11 Books~