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NEW RELEASE!

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Heartwiring
Healthcare Excellence
RESTORING THE ART OF COMPASSION & EMPATHY

Fred Lee and Rosemary D. Laird, MD co-authored this new book after years of research, which encourages us to raise the bar. To be Heartwired is to know and use the patient’s story to provide quality care with genuine compassion and empathy. Every patient is a person who has a story, not a “case” distinguished by a diagnosis.

PRESENTED IN EASY, RELATABLE SECTIONS
SECTION 1 Lee & Laird set the stage by reviewing the origins of our current value-based and patient-centered world and makes a strong case that healthcare needs to be Heartwired.
SECTION 2 Moves from theory to action in how we can become Heartwired and includes research on the relationship of the “placebo-effect.”
SECTION 3 Answers the question: “Can healthcare afford to be Heartwired?”
TOOLKIT Assists in developing a healthy Heartwired culture and includes exercises & outlines for teams.

For complete information, please visit www.Heartwiring.com

Forward by David Feinberg, MD, MBA - Vice President, Google Health

Hardcover: $38.00 | Paperback:$28.00
Also Available as a 2-Book Set

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If Disney Ran Your Hospital —9 1/2 Things You Would Do Differently
,
has been a mainstay in healthcare leadership and won an ACHE Book of the Year. A timeless work that encompasses the magic of Disney and inspires caregivers to learn the main difference between a service and an experience.

 
Over 500,000 Copies Sold
World-wide 
in 5 languages
 
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Current Top Sellers

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If Disney Ran 
Your Hospital
by Fred Lee



Why Hospitals 
Should Fly
by John J. Nance, JD 


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Winning Strategies
by Kevin S. Groves, PhD


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Navigating
the Boardroom

by Dennis D. Pointer, PhD